Servicing

Servicing: Keeping you diving safely

At Tide Tribe, we understand that your scuba gear is essential for safe and enjoyable dives. Our expert technicians are here to ensure your equipment is in top condition, so you can focus on exploring the underwater world.

Gear Servicing at DIVESHACK: How It Works

Simple & Transparent Pricing: When you drop off your gear, you'll be charged for the labour upfront at the agreed price for the service relating to your specific regulator. Parts will be billed upon pickup. If your regulator includes free parts from the manufacturer please bring them with you as well as any documentation related to your equipment.
Fast Turnaround: We strive for quick service. If parts are in stock (and we maintain a comprehensive inventory), your regulator will typically be serviced within one week. We'll keep you informed with a call within 3 business days. For repairs requiring special-order parts, our technician will provide an estimated timeframe.

Need Same-Day Service?

We offer scheduled same-day service for your convenience.
To book a same-day appointment, please contact our Service Manager at explorer@diveshack.shop.
When booking, please provide your regulator model or gear type.
Drop off your equipment before 10 AM on your appointment day, and we'll have it ready by 4 PM (as long as we have the service kit in stock)
Normal service rates apply.

Questions About Equipment Service?

For any service-related inquiries, please contact our Service Manager at explorer@diveshack.shop.
If you have a large volume of equipment or specialised gear like underwater communication systems, DPVs, or rebreathers, please contact us in advance to ensure timely service.

Three Reasons to Service Your Regulator at Tide Tribe:

Uncertain Service History: If you can't recall your last regulator service, it's time for a check-up. Regular maintenance is crucial for safety and optimal performance.
Inconsistent Cleaning: Even a quick rinse isn't enough to remove salt, sand, and other debris. If you're not diligent about cleaning, professional servicing is essential.
Performance Issues: If your regulator feels off or performs erratically, don't ignore it. Early intervention can prevent minor issues from becoming major problems. Bring it to DIVESHACK, and we'll ensure your gear is safe and reliable.

Trust Tide Tribe to keep your gear in excellent condition, so you can enjoy every dive with confidence!

Tank Inspection

We can have your tanks inspected and certified please inquire with our staff to your needs and costs.

Visual inspections are completed within a week or less. Hydrostatic testing, required every 5 years, may take up to three weeks.